# Gainsight PX Pricing 2026

URL: https://getcor.ai/blog/reviews/gainsight-px-pricing
Competitor: Gainsight PX
Last updated: 2026-06-30

# How Much Does Gainsight PX Cost? Full Pricing Breakdown (2026)

**Quick answer:** Gainsight PX uses quote-based, MAU (monthly active user) pricing and does not publish list prices. Based on third-party deal data, mid-market deployments tracking 10,000-50,000 MAUs typically see annual quotes in the **$30,000-$70,000 range**, while the median Gainsight buyer (across all products) pays around **$50,000/year**, and large enterprise contracts can exceed **$185,000/year**. All figures are third-party estimates; Gainsight requires a sales conversation for an official quote. A "Try PX for Free" path is available, but production pricing is not self-serve.

## Gainsight PX pricing at a glance

| Plan | Price (annual, est.) | MAU limit | Best for |
|------|----------------------|-----------|----------|
| Free trial / "Try PX for Free" | $0 (trial) | Limited / evaluation | Testing core analytics and engagements |
| PX (standalone) | ~$30,000-$70,000/yr *(est.)* | Tiered (e.g., 10,000-50,000 MAUs) | Mid-market product/CS teams needing in-app engagement + analytics |
| PX + Gainsight CS bundle | ~$100,000+/yr *(est.)* | Tiered by MAUs + customer records | Teams tying product usage to customer health scoring |
| Full suite (PX + CS + Communities + Education) | ~$100,000-$200,000+/yr *(est.)* | Custom | Large enterprise customer success organizations |

*All prices are third-party estimates. Gainsight does not publish official list pricing; contact sales for a quote.*

## How Gainsight PX pricing works

Gainsight PX pricing is **quote-based and tied to monthly active users (MAUs)** -- the number of unique users active in your product each month. Gainsight does not publish per-MAU rates or list prices, so every deployment is priced through a sales conversation.

Key mechanics that drive the final number:

- **MAU tiers.** Contracts are structured around MAU bands. Higher tiers cost more, and exceeding your contracted MAUs can trigger overage fees.
- **Volume discounts.** Larger deployments (e.g., 100,000+ MAUs) often negotiate a lower effective per-MAU rate.
- **Bundling with Gainsight CS.** PX is frequently sold alongside Gainsight CS (the customer success platform). Gainsight positions the combined product-usage-plus-health-scoring use case as its primary value, and bundling PX with CS Cloud commonly unlocks additional discounting.
- **Product mix.** Gainsight is a suite (PX, CS, Customer Communities, Skilljar/Customer Education, Staircase AI). What you pay depends on which products are included.

Because pricing is opaque, buyers typically rely on third-party benchmarks (Vendr, Userpilot, Capterra) and negotiation to estimate costs before contacting sales.

## Gainsight PX plans in detail

Gainsight does not market named public tiers (e.g., "Starter / Pro / Enterprise") with set prices for PX. In practice, deployments fall into a few common shapes:

**PX standalone.** Core product analytics (feature/usage tracking, path and funnel analysis), in-app engagements (guides, tooltips, dialogs), the Product Mapper, and NPS/CSAT surveys. Mid-market buyers tracking roughly 10,000-50,000 MAUs commonly see quotes of **$30,000-$70,000/year** *(estimate)*.

**PX + Gainsight CS.** Adds customer health scoring, playbooks, and workflows, with PX usage data feeding CS health scores. Combined mid-market packages **typically start above $100,000/year** *(estimate)*. CS Cloud alone for mid-market (roughly 500-2,000 customer records) is estimated at $60,000-$120,000/year.

**Full suite.** PX plus CS, Customer Communities, and Customer Education (Skilljar). Large enterprise deals are estimated at **$100,000-$200,000+/year** *(estimate)*, with the highest observed Gainsight contracts near $187,000/year.

The published outlier figure of **$500 per user, per month** appears on some directories (e.g., Capterra/UserGuiding) as a starting reference point, but real buyers are priced on MAUs and custom quotes rather than this per-user figure.

## Add-ons & additional costs

Beyond the core subscription, common additional costs include:

- **Implementation / onboarding.** Third-party estimates put implementation in the **$10,000-$50,000** range for enterprise customers. Typical timelines run from a few weeks (small) to 3-6 months (large), including JavaScript installation and product mapping.
- **Additional Gainsight products.** Customer Communities, Customer Education (Skilljar), and Staircase AI (conversation intelligence) are priced separately.
- **Mobile/desktop SDKs.** Native iOS, Android, React Native, and Windows-desktop support is available but requires additional technical implementation effort.
- **MAU overages.** Exceeding contracted MAU tiers can incur overage fees.
- **Annual price uplifts.** Renewals commonly include escalation clauses, often estimated at **5-8% per year**, though buyers frequently negotiate to reduce or waive them.
- **Annual billing.** Most plans are billed on annual (1-year or multi-year) contracts rather than month-to-month.
- **Premium support / TAM.** A Technical Account Manager and dedicated Customer Success Manager are typically associated with higher tiers/enterprise agreements.

## Example: what a typical Gainsight PX deployment costs

**Scenario:** A mid-market B2B SaaS company tracking **~5,000 MAUs**, deploying PX standalone for in-app engagement and product analytics.

| Cost component | Estimate (Year 1) |
|----------------|-------------------|
| PX subscription (annual) | ~$30,000-$50,000 *(est.)* |
| Implementation / onboarding | ~$10,000-$25,000 *(est.)* |
| **Year 1 total (PX only)** | **~$40,000-$75,000** *(est.)* |

If the same company bundles PX with Gainsight CS, the combined subscription commonly pushes the deal **above $100,000/year** *(estimate)*, before implementation. Subsequent years would drop the one-time implementation cost but may add a 5-8% renewal uplift on the subscription. These are illustrative third-party estimates, not quoted prices.

## Does Gainsight PX offer a free trial or free plan?

Gainsight offers a **"Try PX for Free"** path on its product-experience page, allowing prospects to evaluate core analytics and in-app engagement features. There is **no permanently free production plan** -- full functionality and production-tier pricing require a sales conversation. The trial is positioned as an evaluation step rather than a self-serve, no-cost tier.

## Gainsight PX pricing FAQ

**How much does Gainsight PX cost per year?**
There is no public list price. Mid-market PX deployments (10,000-50,000 MAUs) are estimated at $30,000-$70,000/year, the median Gainsight buyer pays around $50,000/year, and large enterprise contracts can exceed $185,000/year (third-party estimates).

**Is Gainsight PX pricing based on users or MAUs?**
Pricing is based primarily on **monthly active users (MAUs)** -- the unique users active in your product each month -- structured into tiers, rather than named per-seat plans.

**Does Gainsight PX publish its prices?**
No. Gainsight does not publish list pricing for PX. All quotes are obtained through its sales team, so published figures come from third-party sources and buyer reports.

**Is Gainsight PX billed monthly or annually?**
Most contracts are billed **annually** (1-year or multi-year terms). Month-to-month billing is not the standard model.

**How much does implementation cost?**
Third-party estimates put enterprise implementation at **$10,000-$50,000**, with timelines from a few weeks to 3-6 months depending on complexity and product mapping needs.

**Are there discounts for bundling PX with Gainsight CS?**
Yes. Bundling PX with CS Cloud commonly unlocks additional discounting, though the combined package for mid-market typically still starts above $100,000/year (estimate).

**Do prices increase at renewal?**
Renewals often include annual uplift clauses, frequently estimated at **5-8% per year**, which buyers sometimes negotiate to reduce or waive.

## Sources

- [Gainsight Product Experience](https://www.gainsight.com/product-experience/)
- [Vendr - Gainsight pricing marketplace](https://www.vendr.com/marketplace/gainsight)
- [Userpilot - Gainsight PX review & pricing](https://userpilot.com/blog/gainsight-px/)
- [Userpilot - Gainsight pricing explained](https://userpilot.com/costs/gainsight-pricing/)
- [Capterra - Gainsight PX](https://www.capterra.com/p/188424/Gainsight-PX/)
- [TrustRadius - Gainsight PX pricing](https://www.trustradius.com/products/gainsight-px/pricing)
- [Oliv.ai - Gainsight pricing 2026](https://www.oliv.ai/blog/gainsight-pricing-cost-per-user)
- [UserGuiding - Gainsight PX](https://userguiding.com/blog/gainsight-px)

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*Last updated: June 2026.*

> **Pricing disclaimer:** The figures on this page are compiled from publicly available online research and third-party data, and may be incomplete or out of date. Gainsight PX changes pricing periodically, and many plans are quote-based or negotiated. For accurate, current pricing, contact Gainsight PX directly.

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