# Skilljar vs Docebo (2026): Side-by-Side Comparison URL: https://getcor.ai/blog/skilljar-vs-docebo Comparing: Skilljar vs Docebo Date: June 2026 > Quick answer: Choose Skilljar for customer education teams running certification and partner programs, or Docebo for training teams running employee, customer and partner academies. Skilljar's starting price is No published plan prices; Vendr median $38,972/year; Docebo's is $35,900/year for 500 yearly active users (AWS Marketplace; 3-year agreement billed annually). Check the billing terms and included features below before comparing total costs. Last updated September 2026 ## How these tools differ Skilljar is a fit for customer education teams running certification and partner programs, while Docebo is a fit for training teams running employee, customer and partner academies. Their pricing differs: Skilljar is listed at No published plan prices; Vendr median $38,972/year, compared with $35,900/year for 500 yearly active users (AWS Marketplace; 3-year agreement billed annually) for Docebo. For a further distinction, our Skilljar review lists organizations wanting to correlate training completion with adoption, retention, and revenue in Salesforce/Gainsight, while our Docebo review lists teams running compliance, certification, and multi-audience academies (employee, customer, partner). Compare the tools in this category. ## Sources - [https://skilljar.com/customer-lms-pricing](https://skilljar.com/customer-lms-pricing) - [https://skilljar.com/integrations](https://skilljar.com/integrations) - [https://vendr.com/marketplace/skilljar](https://vendr.com/marketplace/skilljar) - [https://g2.com/products/skilljar-by-gainsight/reviews](https://g2.com/products/skilljar-by-gainsight/reviews) - [https://capterra.com/p/136412/Skilljar/reviews](https://capterra.com/p/136412/Skilljar/reviews) - [https://trustradius.com/products/skilljar/pricing](https://trustradius.com/products/skilljar/pricing) - [https://elearningindustry.com/directory/elearning-software/skilljar/pricing](https://elearningindustry.com/directory/elearning-software/skilljar/pricing) - [https://support.skilljar.com/hc/en-us/articles/206086056-Sending-Data-to-HubSpot](https://support.skilljar.com/hc/en-us/articles/206086056-Sending-Data-to-HubSpot) - [https://docebo.com/pricing](https://docebo.com/pricing) - [https://docebo.com/ai-info](https://docebo.com/ai-info) - [https://docebo.com/products/integrations](https://docebo.com/products/integrations) - [https://educate-me.co/blog/docebo-pricing](https://educate-me.co/blog/docebo-pricing) - [https://itqlick.com/docebo-lms/pricing](https://itqlick.com/docebo-lms/pricing) - [https://g2.com/products/docebo/reviews](https://g2.com/products/docebo/reviews) - [https://capterra.com/p/127213/Docebo/reviews](https://capterra.com/p/127213/Docebo/reviews) - [https://trustradius.com/products/docebo-learning-platform/reviews](https://trustradius.com/products/docebo-learning-platform/reviews) - [https://vendr.com/marketplace/docebo](https://vendr.com/marketplace/docebo) ## Quick Verdict - **Pick Skilljar if:** Mid-market to enterprise B2B SaaS companies with a dedicated customer-education or enablement team, or organizations wanting to correlate training completion with adoption, retention, and revenue in Salesforce/Gainsight. - **Pick Docebo if:** Mid-market to enterprise organizations with 250+ learners and dedicated training resources, or teams running compliance, certification, and multi-audience academies (employee, customer, partner). ## Pricing ### Skilljar Pricing Skilljar pricing is a two-component model: an annual subscription tier (Essentials, Professional, or Enterprise) plus active-learner fees based on annual usage. An 'active user' is someone who consumes or interacts with a lesson in your academy; a learner is counted once per month regardless of how many times they log in. All pricing is quote-based and not published - contact sales for a quote. **Pricing model:** Two-component model: subscription tier plus active-learner (MAU) fees. Quote-based, not public. Median buyer per Vendr: approximately $39,217/year. No free trial, no freemium. | Plan | Price | Limits | Key Constraints | | --- | --- | --- | --- | | Essentials | Estimated approximately $30,000-$50,000/year for roughly 4,000 active learners (estimate, third-party) | 1 Academy site; Essentials-scale active learner volume | Custom themes, unlimited seats and courses, low-code page builder, 3 premium integrations, SSO for learners, certifications, automations, virtual instructor-led training (VILT) | | Professional | Estimated approximately $70,000-$100,000/year for roughly 28,000 active learners with common add-ons (estimate) | 2 Academy sites; Professional-scale active learner volume | Everything in Essentials plus 5 premium integrations, content syndication, external management, multiple currencies | | Enterprise | Typically $100,000+/year, fully custom (estimate) | 3 Academy sites; Enterprise-scale active learner volume | Everything in Professional plus 7 premium integrations; fully custom | ### Docebo Pricing Docebo pricing is quote-based with no public price list. Cost is driven by your product tier (Elevate or Enterprise) and your active-user count. Docebo offers three user-counting models - Monthly Active Users (MAU), Yearly Active Users (YAU), and Registered Active Users (RAU) - so you can match the meter to how your audience logs in. Annual contracts are standard; positioned for organizations training 250+ learners. **Pricing model:** Quote-based enterprise pricing. Two tiers (Elevate and Enterprise) priced per active user (MAU, YAU, or RAU). No public pricing page. Several advanced capabilities (AI authoring, advanced analytics, extended enterprise, mobile app) are paid add-ons. | Plan | Price | Limits | Key Constraints | | --- | --- | --- | --- | | Elevate | Custom quote (~$30,000-$50,000/year estimated) | Suited for mid-sized to large businesses with standard training needs | Personalization, white-labeling, Docebo AI / Shape, compliance and certification tracking, standard analytics, up to approximately 4 connectors included, Premium Support, essential onboarding (~6-8 weeks) | | Enterprise | Custom quote (~$60,000-$100,000+/year estimated) | Large or complex global enterprises with multi-audience training | Everything in Elevate plus Advanced Analytics, up to approximately 6 connectors, Extended Enterprise (multi-domain/multi-audience portals), branded native mobile app, dedicated database, up to two sandbox environments, Elite Support with dedicated CSM | | Add-On Modules | Separate quote (each add-on priced independently) | Available as additions to either base tier | Content Library, Creator Pack/Shape (AI authoring), Advanced Analytics (if not on Enterprise), Extended Enterprise (if not on Enterprise), Communities, Gamified Learning, AI Roleplay, Virtual Labs, VR Pack, eCommerce Pack, premium connectors (e.g., Salesforce, Teams) | ## Maintenance Burden | Scenario | Skilljar | Docebo | | --- | --- | --- | | Stable academy with settled catalog | 10-20 hrs/monthh/month | 15-30 hrs/monthh/month | | Fast-growing or multi-product teams | 25-45+ hrs/monthh/month | 40-80+ hrs/monthh/month | ## Pros and Cons ### Skilljar **Pros:** Purpose-built for customer and partner education: not a repurposed corporate/employee LMS - it is designed for external academies; reviewers cite a 'direct, measurable impact' on retention and revenue, plus strong certification and partner-training support; Excellent onboarding and implementation: 'Structured onboarding process,' 'responsive implementation managers,' and an 'exceptional team' are the most consistent praise points; getting a polished academy live is comparatively smooth; Easy, flexible course creation: 'Easy to create interactive courses with text, videos, links'; 'simple, clean interface - can complete steps without lots of clicks'; supports SCORM, video, PDFs, and more in one place; Deep CRM integration and ROI reporting: 'Seamless integration with business systems like Salesforce'; learning activity flows into Salesforce/Gainsight so teams can tie education to adoption and revenue - the platform's standout strength **Cons:** Basic analytics, manual reporting: 'Analytics are a bit basic, especially if you don't have integrations'; 'no automated reports'; teams export data or pay for the Data Connector (~$25K add-on) to get deeper insight; Customization requires code: 'Very customizable - but you must understand CSS'; 'customization options via code snippets can be difficult to organize'; non-technical teams hit a wall on branding and layout; Expensive and quote-based: costs commonly run $30K-$100K+/year with no free trial and no public pricing; add-ons (Data Connector, Language Packs, Content Syndication) stack $10K-$25K each; 'prohibitive' for smaller or budget-conscious teams; No native mobile app and dated edges: learners are limited to the mobile browser (no downloadable app); some reviewers note the 'admin console confusing to navigate,' a 'slowed pace of updates,' and parts of the system 'feeling dated' ### Docebo **Pros:** Powerful, enterprise-grade multi-audience platform: one system for employee, customer, and partner training with Extended Enterprise for separate branded academies; powers 2,000+ companies including Zoom, AWS, and Heineken; Zoom launched a learning center serving 600,000+ learners on Docebo; Strong reporting and tracking: reviewers consistently praise how users, courses, lesson plans, and reporting are organized, with reliable completion, score, and compliance tracking that scales - a genuine strength for formal, audited programs; AI-assisted content creation: Docebo AI and Shape speed up authoring by rephrasing, rewriting, expanding, translating, and auto-tagging content so teams can make engaging learning content in minutes, plus personalized recommendations for learners; Branded, mobile-first learner experience: polished white-label portals and native/branded mobile apps with offline learning and gamification drive real adoption (case studies cite 90%+ mobile adoption and thousands of completions in weeks) **Cons:** Premium pricing and add-on stacking: 'The price is a little high compared to others'; total cost of ownership commonly starts approximately $25,000/year, and several advanced and AI capabilities (Content Library, advanced analytics, extended enterprise, premium connectors) are paid add-ons that inflate the total; Complex setup and steep admin learning curve: 'Initial setup can be complex and may require technical support'; 'because of so many features, the learning curve is quite steep,' especially for non-technical admins, and the API is 'challenging and intimidating initially'; Inconsistent and slow customer support: a stark gap - ease of use approximately 8/10 but Customer Service as low as 1.9/10 on TrustRadius; many users report support is 'slow to respond, often unhelpful, and difficult to reach,' with issues dragging on for weeks; Clunky legacy UI and customization limits: 'Legacy pages are very clunky and make the admin job tedious'; reviewers cite 'limited customization options, especially regarding branding, layouts, and reporting,' plus missing conveniences like archiving and flexible learning plans ## FAQ ### Does Skilljar require coding? Not for the basics - but yes for serious customization. No code is required for building courses and learning paths, theming with the low-code page builder, configuring SSO and certifications, and using standard integrations. Code IS required for advanced branding and layout ('you must understand CSS to accomplish this'), custom integrations via the REST API, and organizing custom code snippets. A non-technical content owner can launch and run an academy, but reviewers consistently note that making it look exactly the way you want requires HTML/CSS skills or developer help. ### Does Skilljar support mobile? Yes via mobile browser - but there is no native learner app. Learners can access the academy and take courses through a responsive mobile browser; some reviewers call it a 'modern, mobile friendly user experience.' Skilljar does not offer a dedicated iOS/Android learner app; mobile is limited to what the browser supports. Key distinction: Skilljar's mobile experience is for accessing the academy website, not for guiding users inside your product. It is a destination customers must navigate to, not in-product guidance that meets them where they already are. ### How does Skilljar pricing work? Skilljar uses a two-component model: an annual subscription tier (Essentials, Professional, or Enterprise) plus active-learner fees based on annual usage. An 'active user' is someone who consumes or interacts with a lesson in your academy per month. All pricing is quote-based with no public list prices. Per Vendr data (228 tracked purchases), the median buyer pays approximately $39,217/year, with most contracts between approximately $22,873 and $99,915/year. Overage fees apply when you exceed your contracted active-learner tier (estimated $1.50-$3.00 per additional learner). Several add-ons (Data Connector, Language Packs, Content Syndication) are separately priced at $10K-$25K each. ### What is Skilljar by Gainsight? Gainsight acquired Skilljar in 2024, alongside its earlier acquisition of Northpass. Both education products are being consolidated under the Gainsight education umbrella, with some pages now showing 'Skilljar by Gainsight.' The core Skilljar LMS product (branded academy, course authoring, certifications, Salesforce integration) continues to operate, now with potential additional integration points into the broader Gainsight Customer Success platform. ### Does Docebo require coding? No. Docebo does not require coding for standard administration and course building. Zero code is required for creating courses and learning plans, branding portals, enrolling and segmenting learners, running standard reports, and using pre-built integrations. Coding is helpful or required for custom integrations via the REST API and webhooks, advanced data piping, and deep custom dashboards such as embedded BI. Day-to-day admin is no-code, but the platform is feature-dense - reviewers cite a steep learning curve, and the API is described as 'intimidating' for non-developers. Larger, multi-audience builds often lean on technical help or Docebo's professional services. ### Does Docebo support mobile? Yes. Docebo has native iOS and Android apps, with a custom-branded app available on the Enterprise tier. Learners can take courses, track progress, and learn offline. Case studies report 90%+ mobile app adoption. Key distinction: Docebo's mobile app is for consuming hosted courses - it is a separate learning destination, not an SDK embedded in your product that guides users through your features in real time. ### How does Docebo pricing work? Docebo pricing is entirely quote-based with no public price list. Cost is driven by your tier (Elevate or Enterprise) and your active-user count. Docebo offers three user-counting models - MAU (Monthly Active Users), YAU (Yearly Active Users), and RAU (Registered Active Users) - which you negotiate based on how your audience actually logs in. Third-party estimates put Docebo at roughly $7-$10 per active user/month, with total cost of ownership commonly starting around $25,000/year at entry. Several advanced capabilities are separately priced add-ons. ### What are the main limitations of Docebo? The main limitations are: premium pricing with no public price list (total cost of ownership commonly starts approximately $25,000/year plus add-ons); a steep admin learning curve and complex initial setup; inconsistent customer support (ease of use scores well but Customer Service scored as low as 1.9/10 on TrustRadius with reports of slow responses); and clunky legacy UI pages that make admin tasks tedious. Customization is also limited compared to expectations, especially for branding, layouts, and reporting. ## Conclusion Skilljar and Docebo address the same underlying problem but with different priorities. Skilljar scores 8/10 and Docebo scores 7.5/10 in our 2026 evaluation. Ongoing maintenance is a factor for both: Skilljar reviewers report 25-45+ hrs/month for fast-growing or multi-product teams, and Docebo reviewers report 40-80+ hrs/month. The right tool depends on your use case, team size, and how much ongoing maintenance work you can absorb. For teams that want to reduce that maintenance burden, Obi takes a different approach: a conversational AI agent that learns from your documentation and adapts automatically when your product changes, with no CSS selectors or DOM tagging required. ## How Obi Compares to Both Skilljar is a dedicated customer- and partner-education LMS that hosts branded, self-service academies of structured, async courses and certifications with deep CRM integration. Cor's Obi is a conversational, screen-aware AI agent that guides individual end users through real product tasks live and in-context. Docebo is an enterprise LMS that hosts, tracks, and certifies structured, async courses and multi-audience academies with detailed completion and compliance reporting. Cor's Obi is a conversational, screen-aware AI agent that guides individual end users through real product tasks live and in-context. Obi is the stronger fit when: - Your bottleneck is getting users to complete real product tasks now rather than enrolling them in courses they complete on their own - You want to reach the long tail of customers who never start or finish a formal course - You want to avoid ongoing course authoring, re-recording, and SCORM/content upkeep every time the product changes (10-45+ hrs/month) - You want to avoid a $30K-$100K+/year quote-based floor with active-learner overages and add-ons like the $25K Data Connector, or CSS-required customization - Your bottleneck is getting users to complete real tasks now rather than sending them to a separate course destination they must self-enroll in - You want to reach the long tail of customers who never enroll in or finish a structured course - You want to avoid the ongoing course authoring, re-versioning, and complex admin setup Docebo demands as the product changes (15-80+ hrs/month) - You do not want a quote-based enterprise contract with a total cost of ownership commonly starting around $25,000/year plus paid add-ons Evaluating Skilljar or Docebo and want to see how Obi compares? Book a demo at https://getcor.ai/book-a-demo.