# AI Customer Success Agent for Scaling Startups | Cor > Scale customer onboarding without scaling headcount. Obi gives every customer 1:1 guidance while helping your team improve coverage, efficiency and time to revenue. URL: https://getcor.ai/for-founders Obi for Founders: add AI-guided onboarding to your product in days, not months. Obi handles every customer's onboarding calls and support sessions so your team can focus on building. ## For Founders & Execs - Your best AI strategy starts with adoption. An AI agent that drives product adoption. It sees the screen, guides users proactively through every step, and answers questions. You get an AI-native experience and immediate ROI without distracting your engineers. Pricing-page positioning for this audience: Tiered packages for every stage of growth. - Get an AI-native layer your customers actually adopt. Without the 6-month, $500K in-house build, and without distracting your engineers. Obi drops in, drives adoption, and pays back immediately. ### By the numbers - **80%** Tasks automated (Based on aggregate session data across Cor customers, Q2 2026) - **90%** Lower cost (Based on aggregate session data across Cor customers, Q2 2026) - **24/7** Availability (Based on aggregate session data across Cor customers, Q2 2026) ### The problem You've tried it all, but it's still the same old puzzle. - **Customers expect more.** Users demand intelligent, context-aware guidance 24/7. If your app falls short, they abandon your interface for ChatGPT and Claude to do the work. - **Expertise doesn't scale.** You cannot put your best expert on every onboarding call. Your product knowledge is trapped in human heads instead of scaling inside your app. - **Static tools are a trap.** Help documents, videos, and tooltips break the moment you update your interface. Your team wastes hours fixing them. Customers ignore them completely. ### Meet Obi. An AI agent that scales your business. It works alongside each customer exactly the way your best employee would. It sees their screen, guides them through every step, and drives product adoption automatically. ### How it works (for Founders & Execs) Obi works with every customer. Sees the screen. Does the work. - **Reaches out proactively.** As soon as Obi is assigned to an account, or looped into an email thread, it initiates contact. Every customer gets a personal touchpoint, automatically, without a single CS hire. - **Understands goals, tailors the plan.** Obi asks discovery questions to understand exactly what each customer is trying to achieve. Then it builds a personalised success plan: no fixed scripts, no one-size-fits-all flows. - **Sees the screen, guides the user.** Obi watches the live screen and walks customers through your product step-by-step, across multiple tabs and apps. Every account gets your best expert, at scale. ### Know exactly what drives your ROI. - **Session reports** Every session, a full breakdown of what was covered, where customers hesitated, and what to fix next. - **Ask Cor** Query your customer data in plain English. Get answers in seconds - no dashboards, no data team. ### From zero to working agent in a day. - **01. Train** Upload your existing training videos and connect your knowledge base. Obi learns your product instantly. It writes the session scripts for you automatically. - **02. Review** Review the output in your admin portal. Adjust the tone, add context, and refine the steps. You keep total control over the customer experience. - **03. Deploy** Share a simple link with your customers to go live today. When you are ready, embed Obi natively using the Lifecycle Agent. No complex engineering is required. - **04. Optimize** Review session data and customer questions once a week. Spend just one hour refining the steps. Obi gets smarter and more effective every cycle. ### Create native AI experience without the lift. Embed Obi directly inside your product so customers get an AI-native experience under your brand. No iframes, no redirects, no engineering lift. - **Native and in-product.** Embed Obi anywhere in your app instantly. There are no clunky iframes and no external redirects. You get a fully integrated AI layer in hours, not months. - **Absolute control.** Decide exactly who sees Obi and when. Set the rules, target specific user segments, and adjust triggers on the fly. You manage the entire rollout yourself. - **Own the full lifecycle.** Build directly on top of the Lifecycle Agent. Apply your own custom UI, build new features. It will feel exactly like a native feature your team spent half a million dollars building. ### One agent. Multiple solutions. Boost the productivity of your entire business without adding a single new hire. Obi slides perfectly into your growth strategy. - **Scale without adding headcount.** Revenue should grow faster than your support costs. Obi handles complex onboarding and training so your implementation and success teams do not have to. You double your customer base. Your team size stays exactly where it is. - **Accelerate time to revenue.** Every week a new customer spends in implementation is revenue you have not recognized. Obi guides users through complex setups and multi-app integrations without hand-holding from your team. Customers go live faster. You get paid sooner. - **Unlock profitable long-tail.** High-touch onboarding makes small accounts uneconomical. Obi changes that. Every SMB customer gets a 1:1 onboarding experience delivered entirely by AI. You capture the segment you have been ignoring, at margins that make sense. - **Your forward deployed engineer.** AI features only deliver value when customers actually use them. Obi joins every customer where they are, in their environment, on their data, and walks them through your most complex deployments and AI capabilities the moment they need it. No specialist flown out. No implementation backlog. Revenue unlocked the moment a customer goes live. ### Pricing for this audience 80-90% cheaper than the equivalent CSM capacity, and 10× more effective than training videos or in-app guides. - **Launch - $750/month** Best for early-stage startups guiding a growing base of new customers. Includes: Voice, chat, and screen-aware agent; 1,000 credits/month; Unlimited training; Knowledge base integration; Session reports & recordings; Standard support. - **Growth (Most Popular) - $1750/month** Best for scaleups managing onboarding and retention as they grow. Includes: Everything in Launch, plus:; 3,000 credits/month; Audience segmentation (tailor guidance by user type); Ask Cor (user analytics agent); APIs for customer context and reporting; Dedicated support. - **Scale - Custom pricing** Best for companies automating onboarding and lifecycle management across large customer bases. Includes: Everything in Growth, plus:; Custom credits with volume pricing; Hands-on implementation and custom solution design; Custom integrations; Dedicated success manager. ### Comparison - Build it, buy it, or do it the old way. Compare Obi to building your own AI layer or sticking with the legacy onboarding stack. Columns compared: Cor / Obi · In-house AI build · Product Tours · Videos & LMS. Based on a typical 6-month, $500K+ in-house AI build, plus ongoing maintenance. - **Personalized to each user** Cor / Obi: Yes · In-house AI build: Yes · Product Tours: No · Videos & LMS: No - **Works across apps, tabs, and windows** Cor / Obi: Yes · In-house AI build: Yes · Product Tours: No · Videos & LMS: No - **Scales to thousands at once** Cor / Obi: Yes · In-house AI build: No · Product Tours: Yes · Videos & LMS: Yes - **Available in every timezone** Cor / Obi: Yes · In-house AI build: No · Product Tours: Yes · Videos & LMS: Yes - **Speaks multiple languages** Cor / Obi: Yes · In-house AI build: No · Product Tours: No · Videos & LMS: No - **Proactive and context aware** Cor / Obi: Yes · In-house AI build: Yes · Product Tours: No · Videos & LMS: No ### Frequently asked questions (for Founders & Execs) #### Why should a founder choose Obi instead of building an AI feature? Building AI from scratch wastes six months and half a million dollars. Obi gives you a working AI layer instantly. Your non-technical staff manages the rollout for immediate ROI. When you are ready for a deeper integration, your developers use the Lifecycle Agent to build directly on top of our foundation. #### How does Obi meet modern customer expectations? Customers no longer tolerate static help documents. They want intelligent and on-demand support. Obi acts as an active participant. It sees their screen, answers questions based on context, and works through the task with the customer in real time. #### Is my data secure with Obi? Yes. Obi is SOC 2 Type 2 certified. Sessions are user-initiated and encrypted end-to-end. Privacy Mode redacts sensitive data on the fly and skips session recording entirely. Obi only acts within the logged-in user's permissions and requires human-in-the-loop confirmation before major actions. #### How long does it take to see a return on investment? Most companies go live and see results within days. Your team can upload existing content, review the sessions Obi generates, and share a link immediately. No engineering is required to start generating value. #### How does the Lifecycle Agent work? The Lifecycle Agent lets you embed Obi natively into your app. You start with a simple link to prove the value fast. When you are ready, your engineers integrate the Lifecycle Agent to create a deeply integrated and white-labeled AI layer. #### How much does Obi cost? Plans start at $750 a month and scale with your session volume. There is a 3-month minimum, followed by month-to-month billing. Yearly contracts with rolling usage are available. ### Pricing FAQs tailored for Founders & Execs #### How long does it take to go live? Days, not quarters. Implementation covers training Obi on your product, connecting your knowledge base, and configuring your flows. Your non-technical staff handles the rollout. There's no engineering lift to start, and the Lifecycle Agent is there when you're ready to embed Obi natively. #### How does pricing work? Plans start at $750/month and scale with your session volume, not your engineering team. All plans include a 3-month minimum commitment, then go month-to-month. Yearly contracts with rolling usage are available. Implementation fees vary by scope, and most teams are live within days. #### Why buy Obi instead of building our own AI layer? Building an AI-native onboarding layer in-house is typically a 6-month, $500K+ investment for an AI team - and you still own the maintenance forever. Obi ships in days as a working AI experience, then plugs into your product through the Lifecycle Agent when you want it native and white-labeled. You get an immediate ROI without burning an engineering quarter. #### Is my data secure? Yes. Obi is SOC 2 Type 2 certified. Sessions are user-initiated, screen sharing is end-to-end encrypted, and Obi only acts within the logged-in user's permissions. ### Final CTA (for Founders & Execs) Your product works. Obi gets it adopted. - Your product works. Obi gets it adopted.: Book a demo and see how Obi delivers an AI-native experience and immediate ROI. Without the engineering nightmare of building it yourself.