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How Much Does Gainsight PX Cost? Full Pricing Breakdown (2026)
Quick answer
Gainsight does not publish PX prices. Its pricing page says "Request Pricing," with a free trial you can sign up for. Vendr, a third-party buying platform, reports that mid-market teams tracking 10,000 to 50,000 monthly active users are often quoted $30,000 to $70,000 a year, and CS plus PX bundles usually start above $100,000.
Gainsight PX pricing at a glance
| Offering | Price | Usage / scope |
|---|---|---|
| PX free trial | Free trial; length not published | Evaluate PX |
| PX standalone | Request Pricing | Product analytics and in-app engagement |
| PX standalone, third-party benchmark | $30,000-$70,000/year | 10,000-50,000 MAUs |
| CS + PX, third-party benchmark | Usually above $100,000/year | Combined customer success and product experience |
The official Gainsight pricing page does not publish PX prices. The annual benchmarks above come from Vendr, a third-party buying platform, not an official PX price list.
How Gainsight PX pricing works
According to Vendr, PX pricing is MAU-based: your monthly active user volume affects the quote, and exceeding contracted MAUs can trigger overage fees. Gainsight's official page says "Request Pricing" rather than publishing a per-MAU rate.
Vendr reports a $49,853 median annual contract across all Gainsight products, with contracts up to $185,553. This is an overall Gainsight benchmark, not a PX-only median. Its PX guidance puts mid-market teams tracking 10,000-50,000 MAUs at $30,000-$70,000/year.
Gainsight PX plans in detail
The official pricing page lists PX with Product Analytics, In-App Guides & Engagements, In-App Hub (formerly KC Bot), User Surveys & Feedback, and support for Web, Mobile & Desktop. It does not publish priced PX tiers.
PX standalone. Product analytics and in-app engagement, with an official quote required. Vendr reports $30,000-$70,000/year for 10,000-50,000 MAUs.
CS + PX bundles. Vendr says these usually start above $100,000/year, with mid-market bundles at $100,000-$150,000+. These are third-party estimates, not named official PX plans.
Enterprise suites. Vendr says enterprise suites often exceed $200,000/year. That suite estimate is distinct from its reported overall Gainsight contract dataset, which runs up to $185,553; neither is an official PX list price.
Add-ons and additional costs
- Implementation / onboarding: Vendr estimates implementation at 20-40% of the first-year subscription.
- Additional products: Gainsight CS, Communities, Staircase AI and Skilljar are separate products; confirm the scope of any bundle with sales.
- MAU overages: Vendr reports overage fees when usage exceeds the contracted MAU allowance.
- Renewal escalation: Vendr reports 5-8% annual escalation. Check your quote and renewal terms rather than assuming the first-year price stays fixed.
Example: what a typical deployment costs
Scenario: A mid-market team tracking 10,000-50,000 MAUs, using PX standalone. This example applies Vendr's third-party subscription and implementation benchmarks, not official Gainsight prices.
| Cost component | Estimate (Year 1) |
|---|---|
| PX annual subscription | $30,000-$70,000 |
| Implementation at 20-40% of subscription | $6,000-$28,000 |
| Year 1 total | $36,000-$98,000 |
The low end is $30,000 + $6,000; the high end is $70,000 + $28,000. Bundling CS with PX usually takes the subscription above $100,000/year according to Vendr, before implementation.
Free trial and free plan
Yes. Gainsight offers a free trial through its Product Experience page. The trial length is not published. Gainsight's site does not list a permanent free PX plan.
Frequently asked questions
Gainsight says "Request Pricing." Vendr, a third-party buying platform, reports $30,000-$70,000/year for PX at 10,000-50,000 MAUs. Its $49,853 median and contracts up to $185,553 cover all Gainsight products, not PX alone.
Vendr describes PX pricing as MAU-based, with fees for usage above the contracted allowance. Gainsight does not publish a per-MAU rate.
No. The official pricing page says "Request Pricing." Third-party benchmarks are not official quotes.
Yes. You can sign up through Gainsight's Product Experience page. The trial length is not published, and Gainsight's site does not list a permanent free plan.
Vendr estimates implementation at 20-40% of the first-year subscription. For a $30,000-$70,000 subscription, that yields $6,000-$28,000.
Vendr says CS + PX bundles usually start above $100,000/year, with mid-market bundles at $100,000-$150,000+ and enterprise suites often above $200,000. These are third-party estimates.
Vendr reports 5-8% annual escalation. Confirm the renewal clause and MAU overage fees in your own agreement.
Sources
Pricing information was last verified 2026-09-27. Prices change frequently. Always confirm directly with Gainsight PX before making a purchasing decision. This page is published by Cor and reflects independent research; it is not affiliated with Gainsight PX.
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