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How Much Does Planhat Cost? Full Pricing Breakdown (2026)
Quick answer
Planhat does not publish prices. Every plan is quote-based. Planhat says the price combines a platform fee and a minimum number of Core Users, plus extra Core Users and any add-ons you choose. All plans include unlimited View Users and are billed annually upfront, in US dollars by default. Vendr, a third-party buying platform, puts the median contract at about $41,000 a year.
Planhat pricing at a glance
| Product | Plan tiers | Price |
|---|---|---|
| CRM | Unnamed tiers | Enquire (quote-based) |
| CSP | Unnamed tiers | Enquire (quote-based) |
| PSA | Unnamed tiers | Enquire (quote-based) |
Planhat does not publish prices. Quotes combine a Platform Fee and a minimum number of Core Users, plus extra Core Users and any add-ons.
How Planhat pricing works
Planhat says the price combines a Platform Fee and a minimum number of Core Users, plus extra Core Users and any add-ons. Core Users have full edit access; View Users have full view access. All plans include unlimited View Users.
A distinguishing feature of Planhat is its flexible data model - customers can import custom data objects and metrics beyond the standard CS platform schema, which appeals to operations teams that need highly customized health scoring and reporting.
All plans are billed annually upfront, in USD by default. EUR or GBP billing is possible for a conversion fee. There is no published price list.
Planhat plans in detail
Planhat offers CRM, CSP, and PSA products in unnamed, quote-based plan tiers marked "Enquire".
Included in all plans: Open API, advanced security, dashboards, advanced automations, Planhat AIP, audit logs, custom fields, and native integrations. All plans include unlimited View Users. A dedicated Customer Success Manager is available on all plans, subject to a minimum annual spend.
Planhat evolves its product and pricing model frequently. Confirm current plan details with Planhat directly.
Add-ons and additional costs
- Official add-ons: Upgraded AI Platform, Advanced Service, Email Marketing, and Advanced Portals.
- Onboarding and implementation: Services are sold separately. The price is not published.
- Additional Core Users: Extra Core Users add to the platform fee and minimum Core User commitment.
- Currency conversion: EUR or GBP billing is possible for a conversion fee; USD is the default.
Free trial and free plan
Planhat's pricing page does not offer a free trial or free plan. Contact sales to discuss the product and request a quote.
Frequently asked questions
No. Planhat does not list prices on its website. All plans require a custom quote.
The price combines a Platform Fee and a minimum number of Core Users, plus extra Core Users and any add-ons. Core Users have full edit access; all plans include unlimited View Users with full view access. All plans are billed annually upfront, in USD by default; EUR or GBP is possible for a conversion fee.
Planhat's flexible data model allows teams to import custom objects and create deeply customized health scores without being locked into a preset schema. This appeals to CS operations teams with complex or non-standard customer data.
Planhat integrates with Salesforce, HubSpot, Zendesk, Intercom, Slack, Segment, and most major data sources via API and native connectors.
Planhat can work for smaller teams, but buyers should request a quote for the platform fee and minimum Core Users to assess fit. Vendr's third-party median is about $41,000/year; this is not a published minimum price.
Sources
Pricing information was last verified 2026-09-27. Prices change frequently. Always confirm directly with Planhat before making a purchasing decision. This page is published by Cor and reflects independent research; it is not affiliated with Planhat.
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